Privacy Policy
Effective Date: June 2025
Hope Health and Wellness, PLLC
Hope Health and Wellness, PLLC is committed to protecting your privacy. This Website Privacy Policy explains how information is collected and used when you visit our website, in accordance with Texas law and applicable federal privacy regulations.
1. Scope of This Policy
This policy applies only to the public-facing website of Hope Health and Wellness, PLLC. It does **not** apply to patient health information collected through medical services or through our electronic health record system. For information on how we protect patient health information, please refer to our **HIPAA Notice of Privacy Practices**, available in our clinic and by request.
2. Information We Collect
When you visit our website, we may collect: Non-personal information such as your IP address, device type, browser, date/time of visit, and referring pages. This is collected via cookies or analytics tools used by Wix, our website platform. Voluntarily submitted information, such as your name, phone number, or email address when you fill out a contact form or sign up for updates.
Important: Please do not submit confidential medical information or personal health concerns through website forms. This site is not designed to collect or store protected health information (PHI) as defined by the Health Insurance Portability and Accountability Act (HIPAA).
3. How We Use Website Information
Information collected through this website may be used to: Respond to general inquiries or questions, Improve site performance and user experience, Provide you with requested information about our clinic or services.
We do not sell, rent, or disclose your personal information to third-party marketing agencies.
4. Cookies and Website Tracking
Our site may use cookies and tracking tools for performance monitoring and security, in accordance with Wix’s platform policies. You may disable cookies through your browser settings if preferred.
5. Third-Party Links and Tools
This website may include links to third-party tools such as a patient portal, online scheduling system, or embedded maps. These tools may collect their own data under separate privacy policies. Hope Health and Wellness, PLLC is not responsible for the privacy practices of third-party platforms.
6. Data Security
While we use standard safeguards to protect your information, no internet transmission is 100% secure. We do not store sensitive health or financial information through this website. All health-related communications should occur through secure, HIPAA-compliant channels.
7. No Medical Advice or Emergency Use
This website is for general informational purposes only and should not be used for medical advice, diagnosis, or emergency care.
**Do not use this site to submit urgent health concerns or emergencies.**
If you are experiencing a medical or psychiatric emergency, call 911 or go to the nearest emergency department immediately.
8. Changes to This Policy
We reserve the right to update this policy as needed. Any changes will be posted on this page with an updated effective date.
9. Contact Us
For questions regarding this Website Privacy Policy, please contact:
Hope Health and Wellness, PLLC
1305 W. Illinois Ave
Midland, Texas 79701
432.303.4673